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Professional Blog
Search for articles, topics, and content specific to my experience in Human Resources Content Marketing.
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Why School Safety Depends on Smart Systems
Schools run on systems, and safety depends on how well those systems work together. Smart automation helps staff move information quickly, reduce errors, and keep every process connected.
Nov 123 min read


Top 3 Risks of a Poorly Created VPAT: Why VPATs Matter More Than You Think
The Voluntary Product Accessibility Template (VPAT) often sounds optional, thanks to the word “voluntary.” But for organizations selling technology into enterprise, government, or education, a VPAT is far from a “nice-to-have.” It’s frequently the make-or-break factor in procurement decisions.
Sep 23 min read


Beyond Sight: What a Blind Traveler’s Journey to Antarctica Reveals About Accessibility Design
On Global Accessibility Awareness Day (GAAD), we don’t just reflect; we listen. This year, Isabel Holdsworth, a blind assistive technology engineer at TPGi, shared her experience traveling to Antarctica.
Jul 225 min read


How Semantics and ARIA Attributes Support Accessible Design
Taking inspiration from a recent TPGi webinar, let’s explore why semantics, design patterns, and attributes matter so much and how they shape the effectiveness of any accessibility audit.
Jul 214 min read


How South Korea’s Disability Discrimination Act Is Reshaping Kiosk, Web, and Mobile Accessibility
South Korea is undergoing a rapid transformation in digital accessibility, driven by evolving legislation and proactive government investment. New mandates are reshaping how public and private sectors serve people with disabilities, older adults, and other people classified as “digitally vulnerable.”
Jul 84 min read


What Is a VPAT? Understanding the Meaning and Value of the Voluntary Product Accessibility Template
VPAT stands for Voluntary Product Accessibility TemplateTM. A VPAT is a standardized document that outlines the level of accessibility of a product or service for people with disabilities.
Jun 265 min read


Vispero and Matt Ater Recognized in Forbes’ Accessibility 100
Forbes launched the Accessibility 100 list to spotlight the innovators, entrepreneurs, and companies shaping the future of accessibility across physical, sensory, and cognitive dimensions. Their selections underscore the growing intersection of usability, technology, and business; a space where investment and innovation are converging at a remarkable pace.
Jun 232 min read


3 Ways to Improve the Passenger Experience at Airport Kiosks
Self-service devices are everywhere in modern transportation hubs. From airport check-in stations to restaurants to transit ticketing terminals, they help streamline operations and reduce wait times. Designers who exclude certain groups from kiosks turn these systems into barriers instead of conveniences.
Jun 96 min read


Industry Considerations: How to Make an Accessible Kiosk
Self-service kiosks have become a key part of daily transactions. We use them at airports, train stations, government offices, restaurants, and retail stores, almost everywhere. No longer limited to ATMs, kiosks now handle self-checkout, ticketing, wayfinding, payments, information access, and more.
Jun 98 min read


Are Your Self-Service Kiosk Devices and Websites EAA-Compliant?
The European Accessibility Act (EAA) is now enforceable, bringing clear expectations for any organization offering digital services or devices within the European Union (EU).
Jun 23 min read


4 Tips to Make Food and Hospitality Kiosks Accessible for Everyone
Self-service kiosks are now a staple in many restaurants, hotels, and hospitality venues — from quick-serve food ordering stations to grab-and-go kiosks in hotel lobbies. While these technologies improve efficiency, they can also create barriers for people with disabilities if they aren’t designed with accessibility in mind.
May 185 min read


The EAA Is Coming: 5 Steps to Prepare Your Self-Service Terminals
The clock is ticking: Starting June 28, 2025, the European Accessibility Act (EAA) will require that all new self-service kiosks in the EU meet strict accessibility standards. If you’re still treating accessibility as a “phase two” priority, it’s time to rethink your strategy.
May 61 min read


What Is a Self-Service Kiosk Device?
A self-service kiosk typically refers to a standalone, interactive terminal that allows users to complete tasks independently, such as ordering food, checking in for a flight, or purchasing tickets.
May 56 min read


Understand the JAWS Screen Reader Experience — Without the Guesswork
Many development teams strive to make their websites and applications accessible but struggle to understand what screen reader users actually experience. Manual testing with screen readers like JAWS can be slow for beginners and difficult to scale — especially for teams without assistive technology expertise.
Apr 303 min read


E-Commerce Accessibility: How to Optimize Online Stores for All Users
E-commerce brands invest heavily in product photography, SEO, and digital advertising, but too often customers abandon their carts before completing a purchase. One often-overlooked factor? Accessibility barriers.
Apr 298 min read
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