When it comes to digital accessibility, the terms “standards” and “laws” often get mixed up. But understanding the difference is crucial. Some frameworks guide organizations on how to make their digital content accessible, while others legally require them to do so.

You’ve just been tasked with deploying several new self-service kiosks across hundreds of locations in the European Union. Now, it’s time to draft a Request for Proposal (RFP) to bring in vendors who can turn this vision into a reality.

It’s never too late to start an accessibility program. The important thing is that you’re taking the first step. As we explained in part one of the “Guide to Creating a Successful Digital Accessibility Program,” a digital accessibility program helps your organization move accessibility practices to the forefront of everything you do.

Is your payment system creating barriers or building loyalty? The answer could define your customer experience and, ultimately, your business success.

Ageism in design — whether intentional or not — can create significant barriers for those of us who are older, limiting our ability to engage with the digital world.

Self-service kiosks have revolutionized the patient experience, allowing users to streamline check-ins, schedule appointments, pay bills, and update personal information independently.

The effort to drive healthcare access into the 21st century has proven successful, thanks partly to the COVID-19 pandemic that forced healthcare organizations and their patients into a touchless society where technology was the key to human interaction.

TL;DR: An ADA demand letter signals legal risk from digital inaccessibility. Respond effectively by auditing your digital properties, addressing WCAG issues, and investing in long-term accessibility management.

TL;DR: To gain executive buy-in for partnering with an accessibility audit service provider, focus on risk reduction, long-term ROI, and the benefits of ongoing accessibility management.

Get ready to unlock the full potential of ARC, streamline your accessibility efforts, and remove barriers so all users can interact with your content as smoothly as possible.

Building a digital accessibility program is more than a task. It’s an evolving process that enables your team to make consistent progress and continuously improve your accessibility maturity across the organization.

Accessibility maturity is about continuous evolution and integrating accessibility into every area of your organization’s operations. Think of it as a garden that requires regular care and attention rather than a one-time watering.

Partnering with a digital accessibility service can help your organization seamlessly integrate accessibility testing into every phase of your development process, reducing risks, improving efficiencies within your workflows, and ultimately, improving the overall customer experience.

We recently sat down with Aaron Farber, Senior Accessibility Platform Consultant at TPGi, to break down the essential KPIs that guide organizations toward sustainable accessibility success.

While there are federal laws that protect the rights of disabled voters, the accessibility of voting options can vary significantly across different states and regions. Understanding these rights and the available resources is vital to creating an accessible voting experience for everyone.