The EAA Is Coming: 5 Steps to Prepare Your Self-Service Terminals
- Melissa Morse
- May 6
- 1 min read
The clock is ticking: Starting June 28, 2025, the European Accessibility Act (EAA) will require that all new self-service kiosks in the EU meet strict accessibility standards. If you’re still treating accessibility as a “phase two” priority, it’s time to rethink your strategy.
From procurement to design to testing, accessible kiosks aren’t just a legal requirement — they’re your opportunity to future-proof customer experiences and reach over 100 million people with disabilities across Europe.
In this informative article, TPGi and imageHOLDERS outline a five-step roadmap that helps you:
Understand what the EAA requires — and what it really means for your hardware and software.
Embed accessibility from day one in your procurement and design process.
Validate with real users to go beyond checkbox compliance.
Maintain conformance through software updates and vendor accountability.
June 28, 2025, is closer than it seems. Avoid last-minute scrambles and costly retrofits. Learn how to lead with accessibility — not just comply. Contact TPGi’s accessibility experts to get started today!
